Your Device Data Is Safe With Us

When you bring your phone or laptop to iDoc Mobile Phone Repair in Perth, we handle your personal information with the same care we give your device. We're transparent about what we collect, how we protect it, and why we need it.

The information we gather for your repair

When you bring your device to iDoc Mobile Phone Repair in Perth, we collect specific details needed to diagnose, repair, and track your service. This includes your contact information, device type, serial number, damage description, and any data necessary for water damage or data recovery work. We use this information only to complete your repair, communicate updates, and honor your warranty.

Your information stays safe with us

We protect customer data with industry-standard security protocols, encrypted storage, and regular backups. Your repair details and contact information are never shared with third parties.

Your privacy and repair terms

We collect only the information needed to repair your device and serve you professionally. Your data is secure, never shared with third parties, and handled in compliance with Australian privacy laws. All repairs include warranty coverage and transparent pricing.

Contact us about your privacy

Have a question about how we handle your data? Email email at info@idocmobilerepair.com or call 0420247781 to speak with our team. We respond to all privacy requests within 5 business days.